Nash Support Accounts Know your customer (KYC) Identity verification guidelines Nash September 12, 2019 15:30 Related articles Do I need to complete a Know Your Customer (KYC) check before I can trade on Nash? Which countries are not allowed to trade on Nash? How do I get verified for higher trading limits? I am trying to verify my identity (complete KYC) but the app keeps telling me that there is an IP address mismatch. I received a message that I am using a VPN while creating an account. I’ve disabled my VPN but still can’t proceed.