I have lost my twelve secret words. How do I get them back?
So long as you have access to your Nash account via your password and two-factor authentication (2FA) code, you can retrieve your twelve secret words and make a copy of them.
Navigate to “My profile > Accounts” within the Nash web platform and you will see the option “Unlock and show twelve secret words”. This will reveal your words and will allow you to make a backup copy.
Please make sure you store your words safely offline.