Transfers are controlled using the “Send/Receive” button, which can be found on both the “Funds” and “Trade” pages.

Your Nash account is split into two parts: a personal account and a trading account. The personal account is used for storing and transferring digital assets. The trading account is a smart contract capable of interacting with our matching engine. For more information, see here.

Your trading account is only capable of transferring funds to/from your personal account. If you wish to trade funds that are currently in an external account (i.e. one that is not part of the Nash platform), you must first send them to your personal account, then transfer them to your trading account. Likewise, if you wish to withdraw funds from your trading account to an external account, you will have to do so by first sending them to your personal account.

When transferring funds into Nash from an external account, we provide you with the address of your Nash personal account. You will need to use a wallet tool (e.g. MyEtherWallet for Ethereum or Neon for NEO) to send these funds from your external account to your Nash personal account address.

Please note that some transfers will incur a small network fee. This is required to secure the underlying blockchain networks.